Why is my McAfee website download button not working?

To install this antivirus, you have to first download the installation setup file from mcafee.com (official website). When you download that setup file, double-click on the installed folder, and after that follow the prompts when it gets installed. But if the download button is not working then, you will need to follow a few steps to get rid of it.

Basic Resolutions For McAfee Website Download Not Working

There are some basic things which you should check as they might be behind this issue. Let’s move ahead with that.

Check Network Connectivity

The first thing you should check is the internet connection. As we already have discussed that downloading procedure requires a good network and if there is a lack of it then, it won’t work. For that, open a new tab on the browser and search for anything else. If that tab is also not working then, you should immediately contact the network operator.

The Website Is Not Reliable

There might be a possibility that you have visited a fake website that also has the same structure that McAfee has. Well, in that you should check the website has “HTTPS” in the URL bar with the website domain. Viruses or malware developer basically takes the help of an antivirus software website name to create a fake website. But always remember that a reliable website has SSL (HTTPS) and if someone doesn’t have that then, close that website immediately.

These are the basic thing that you can try and if still there is an issue with the download button then, you will need to move ahead with some other fixings.

Delete Cookies And Temp Files

On Chrome

• First and foremost, open Chrome
• Click in the Menu icon from the upper-right corner
• There you have to click on More Tools and click on Clear Browsing Data

In the Clear browsing data domain, you should choose-

• Download and browse the history
• Cookies and other site data
• Cached files and images
• Click on the clear browsing data
• After that, close Chrome and reopen it again

If you use a different browser

You should check for the same section from the Settings, Tools, or More option

• Remove cookies and website data
• Close and then, restart the browser again

Fake McAfee Website

There are some types of malware that block access to trusted security websites like home.mcafee.com to stop you from installing or from updating security software.

Malware commonly sends your browser to a different website or shows a blank page. If either of these errors happens, your device might be infected.

In such a case, you can run the McAfee GetSusp tool that checks the PC for suspicious files and malware as well

• Go to the McAfee GetSusp product page
• There you have to click on Download GetSusp
• Now, click on Download Now
• If you have downloaded GetSusp on a different PC then-
• Copy the GetSusp.exe file from the PC to USB
• Plug the memory stick into the PC which you think is infected
• After that, double-click GetSusp.exe and click on Yes when the Windows security prompts
• There you have to choose Scan Now from the prompts on License Agreement screen
• Then, go to the I accept the agreement and click on Ok

GetSusp will then scan your PC and if there is any suspicious file submitted to McAfee then, it will definitely let you know to take immediate action.

Now, again try to download the McAfee Installations setup file from the official website. Now the download button should start working. Always make sure to use the official website to install such security software or any of the products. Never click on any link from an unknown website or source because malware developer creates such websites to get access to your website.